Wangel Tamang
About Candidate
**Coffee Knowledge**: Understanding different types of coffee beans, brewing methods, and espresso preparation.
**Customer Service**: Providing excellent service, engaging with customers, and creating a welcoming atmosphere.
**Communication Skills**: Clearly conveying information to customers and team members, and actively listening to customer needs.
**Attention to Detail**: Ensuring accuracy in order preparation and presentation, and maintaining cleanliness.
**Multitasking**: Handling multiple orders and tasks efficiently during busy periods.
**Time Management**: Managing time effectively to ensure prompt service.
**Problem-Solving**: Addressing customer complaints or issues quickly and effectively.
**Teamwork**: Collaborating with coworkers to create a smooth workflow.
**Basic Math Skills**: Handling cash transactions, making change, and understanding pricing.
**Adaptability**: Adjusting to changes in menu items, customer preferences, or busy periods.
**Knowledge of Equipment**: Familiarity with espresso machines, grinders, and brewing devices, including maintenance and troubleshooting.
**Creativity**: Developing new drink recipes and presentations, as well as customizing drinks to meet customer preferences.
Location
Education
Work & Experience
1. **Preparing Beverages**: Crafting coffee and espresso drinks like lattes, cappuccinos, and macchiatos according to standard recipes or customer preferences. 2. **Customer Service**: Greeting customers, taking orders, and providing information about menu items. Ensuring a positive customer experience. 3. **Operating Equipment**: Using espresso machines, grinders, blenders, and other equipment to prepare drinks. Cleaning and maintaining equipment. 4. **Cash Handling**: Processing payments, handling cash, and using point-of-sale systems efficiently. 5. **Stock Management**: Monitoring inventory levels, restocking supplies, and informing management of shortages. 6. **Maintaining Cleanliness**: Keeping the work area, utensils, and customer seating areas clean and organized.
1. **Greeting Guests**: Always greeting guests with warm smile and preparing seats for them. 2.**Taking Orders**: Presenting menu and taking orders accurately repeating orders and always suggesting upselling according to the orders given. 3.**Table setup**: Always setting up the tables according to the standard and after guests leave immediately clearing and rearrange the table for next guests. 4.**Eye for Detail**: Always keeping myself attentive so if any guests is looking for any need, any table which is not clean, any food that is going in table is okay to deliver and any accompaniments is needed or missing.
