Htun Kyaw Lin
About Candidate
Dedicated and detail-oriented cashier with extensive experience in high-volume transaction environments, including banking, and retail settings. Skillful in handling cash, processing payments accurately, and maintaining organized cash registers while delivering excellent customer service. Adept at upselling products and ensuring customer satisfaction. Strong multitasking abilities, time management, and the capability to thrive in fast-paced, customer-facing roles and provide a positive customer experience.
Location
Education
Work & Experience
• Greet customers in professional manner and assist with inquiries about transaction history, account balances and bank services. • Safely and securely handle large sum of cash and balance cash drawer at the end of the day • Check the required documents for the Customer's Account Opening/Closing • Solved and address customer’s complaint and their inquiry • Assist to Head of Operation Manager for ad hoc duties timely
• Reconcile the POS payment transaction at the end of day. • Process customer transactions accurately and efficiently, including handling cash, credit cards, and digital payments. • Maintained effective commutations and relations with Banks & Government Office • Cash/Cheque collections from customers as urgency • Purchased and Deal FX process and interbank fund transfer • Provided to the daily, weekly, monthly report to HOD, improving process efficient by 98%
• Delivered office management procedures and administration. • Prepared the weekly, monthly report facilitating training programs for over 30 employees. • Monitored & followed up for the onboarding, offboarding process • Developed and implemented HR operation as daily basic • Contributed to Employees’ Welfare, Payroll, Recruitment and Performance management, enhancing overall HR effectiveness
• Greet guests and residents warmly, offering a professional welcoming • Informed banking updated services to customers both mails and telephone calls • Solved and address customer’s complaint and their inquiry • Cash deposit, withdrawal, remittance, foreign currency exchange, account opening and closing in retail banking products. • Promoted for bank’s mobile wallet users, increasing the engagement by 80%