Overall, 10 years of experience in the ITES and ITAM field.
I am an ITILV3 & SAM Certified Professional responsible for administrative duties within the IT Asset management and inventory management function. Managing the entire lifecycle of hardware and software assets from procurement to disposal.
Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization’s hardware and software.
Minimizes organizational costs through product standardization and tracking, Handling Audits Internal & External. Budget preparation, Users and other dept interaction via mail & call, vendor management, Preparing reports. Handling Service tickets to handle the hardware queries
Held responsible for support Agreement renewal of physical assets (End User machines, Server equipment, Network equipment, VoIP Phone)