Application Support Consultant

17 April 2024
AED.15000 - AED.18000 / month
Application deadline closed.

Job Description

Position: Application Support Consultant

Date posted: 2024-04-17

Industry: IT

Employment type: Full Time

Experience: 4 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 15000 to 18000

Location: Dubai, United Arab Emirates

Company: Confidential


Exciting Opportunity Alert!

Join Us in Dubai as an Application Support Consultant!

Knowledge of Kony/Temenos Infinity Fabric platform required

Are you ready to embark on a journey of innovation and excellence in Dubai? We’re thrilled to announce a captivating opportunity for an Application Support Consultant to join our dynamic team.

Job Title: Application Support Consultant

Location: Dubai, UAE

Salary Bracket: AED 15,000 – AED 18,000

Benefits: Medical Insurance, Yearly Flight Ticket

Key Responsibilities:

  • Provide ongoing technical maintenance and usage support for business applications.
  • Ensure adherence to availability and capacity standards.
  • Keep superiors updated on issue statuses and resolutions.
  • Coordinate on-call support and problem resolution.
  • Stay updated on relevant technology and systems.
  • Track and ensure timely resolution of pending issues.
  • Provide support beyond office hours when necessary.
  • Deploy fixes and patches, coordinate testing completion.
  • Validate changes and guide users accordingly.
  • Adhere to organizational processes and standards.
  • Maintain Disaster Recovery plans and procedures.
  • Assist in the continual improvement of the Quality management system.
  • Maintain SOPs and documentation related to team activities.

Job Specification:

  • Bachelors in Computer Science/Engineering or Equivalent.
  • 4-5 years of experience in a similar role.
  • Experience in the financial industry preferred.
  • ITIL certification is advantageous.
  • In-depth knowledge of Websites, Internet & Mobile banking applications.
  • Knowledge of Kony/Temenos Infinity Fabric platform required.
  • Knowledge of Progress Sitefinity platform is a plus.
  • Knowledge of app publishing and mobile device management.
  • Knowledge of Website Platforms and IIS administration.
  • Knowledge of .Net, JAVA & Unix shell scripting.
  • Knowledge & experience in MS SQL DB scripting required.

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