Job Description
Position:Â Operations Representative
Date posted: 2024-04-13
Industry: other
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring: Operations Representative
Responsibilities:
LP Files and RTA File Renewals Monitoring:
Track and manage the renewal process for license permit (LP) files.
Ensure compliance with regulations while monitoring the renewal of Roads and Transport Authority (RTA) files.
Customer Support and Follow-ups:
- Provide prompt and efficient customer support to address inquiries and resolve issues.
- Ensure customer satisfaction through proactive follow-ups and issue resolution.
Training Schedule Booking and Rescheduling:
- Manage the booking and rescheduling of training schedules for clients.
- Collaborate with instructors and clients to facilitate smooth scheduling processes.
Transportation Support:
- Assist in coordinating transportation arrangements for clients and instructors.
- Ensure timely transportation services are provided as per requirements.
Internal Assessment and RTA Test Booking Arrangements:
- Arrange internal assessments for clients according to schedule.
- Coordinate RTA test bookings, ensuring all necessary arrangements are in place.
Requirements:
- Must have knowledge of the UAE Driving School Industry.
- Bachelor’s degree in Business Administration, Management, or a related field.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in MS Office suite and basic computer applications.
- Familiarity with driving school operations and RTA regulations is advantageous.