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Position: Call Center Agent
Date posted: 2025-07-01
Industry: other
Employment type: Full Time
Experience: 2 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 3500
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Call Center Agent
Location: Dubai / Ajman, UAE
Salary: AED 3,500
Languages Required: Bilingual (Arabic & English)
Key Responsibilities:
- Handle inbound and/or outbound customer interactions in a professional and courteous manner
- Make outbound calls for follow-ups, surveys, promotions, or sales as needed
- Provide accurate information on products, services, or accounts
- Update customer records and document all call details
- Resolve customer concerns and escalate complex issues when required
Qualifications:
- High school diploma or equivalent (higher education is a plus)
- 1+ year of call center or customer service experience preferred
- Excellent verbal and written communication skills
- 🤝 Strong problem-solving and interpersonal abilities
