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Position: Customer Service Executives
Date posted: 2025-07-14
Industry: other
Employment type: Full Time
Experience: 3 years
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are hiring on urgent basis Customer Service Executives with over 3 years of hands-on experience in the freight forwarding industry of UAE, specializing in sea, air, and land freight operations. Proven ability to manage client communications, coordinate shipments, and resolve service issues efficiently to ensure smooth end-to-end logistics operations. Strong understanding of INCOTERMS, documentation, and UAE customs clearance processes. Committed to providing outstanding customer support and maintaining high service standards in a fast-paced logistics environment.
✅ Key Skills
- Freight Forwarding (Air, Sea & Land)
- Customer Relationship Management
- Shipment Tracking & Coordination
- Freight Documentation (BL, AWB, COO, Invoice, Packing List)
- UAE Customs & Port Procedures
- Problem Resolution & Escalation Handling
- Proficient in MS Office & Freight ERP
- Strong Communication & Interpersonal Skills
- Order Processing & Follow-up
- Team Collaboration & Time Management
