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• Delivered enhancements for AIG (North America) including coverage creation, forms customization, and print job automation. • Designed and implemented Dec forms for Commercial Property. • Acted as interim team lead for 2 months, ensuring on-time delivery. • Supported Northbridge Financial Corporation (Canada) in UAT/production issue resolution and UI enhancements. • Migrated implementations from Pages to View Model & Page Designer, improving scalability

• Leading UI configuration for Personal Line Auto LOB for Suncorp Group Limited. • Implemented coverage modules, rating structures, and compliance scripts. • Developed new coverage UI screens with validations, alerts, and workflows. • Supported production hypercare and resolved critical issues within SLA. • Hands-on experience with Duck Creek 8.0 & Express 3, deployment and code merges