Ashish Bahadur Gurung
About Candidate
Customer service and front desk professional with over 5 years of experience in hospitality and education. Proven ability to manage
high-volume guest interactions with up to 200 weekly contacts while maintaining 98–100% accuracy and improving guest
satisfaction by 20–25%. Skilled in streamlining operations to reduce wait times by 20% and resolving customer complaints 25%
faster. Experienced in training staff and students to boost engagement and efficiency.
