Guest Service Executive
Job Description
Position: Guest Service Executive
Date Posted: October 13, 2025
Industry: Healthcare / Customer Service
Employment Type: Full Time
Experience: Minimum 2 years of UAE experience in a similar customer service role
Qualification: Bachelor’s Degree or Diploma in Hospitality, Healthcare Management, or related field
Salary: AED 4000 to 7000
Location: Abu Dhabi, United Arab Emirates
Company: Al Abeer Medical Group
Description:
Al Abeer Medical Group, a renowned healthcare organization providing quality medical services across the UAE, is currently hiring a Guest Service Executive for its Abu Dhabi branch. The role is designed for a professional who thrives in a patient-centered environment and is passionate about delivering outstanding service to visitors and patients alike.
Key Responsibilities:
• Welcome patients and visitors warmly while ensuring a smooth check-in and registration process.
• Handle inquiries, appointments, and patient follow-ups efficiently, both in-person and via phone.
• Coordinate between departments to ensure seamless patient service and satisfaction.
• Maintain accurate records of patient interactions and ensure confidentiality of sensitive information.
• Assist in resolving patient concerns and escalate issues promptly when necessary.
• Ensure the reception area is always clean, organized, and welcoming.
Requirements:
• Minimum of 2 years of experience in a guest service or front desk role within the UAE.
• Prior experience in the healthcare or hospitality industry preferred.
• Excellent verbal and written communication skills in English (Arabic knowledge is an advantage).
• Strong interpersonal and problem-solving skills.
• Presentable, courteous, and professional demeanour at all times.
This position offers a rewarding opportunity to be part of a respected medical group that values compassion, professionalism, and service excellence.
Email: [email protected]
