Call Center Agents

Job Description

­Position: Call Center Agents

Date posted: 2024-05-30

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Ras Al Khaimah, United Arab Emirates

Company: Confidential

Description:

Hiring Call Center Agents in (UAE)

Do you have a passion for providing exceptional customer service and a clear American accent?

If you thrive in a fast-paced environment and enjoy exceeding expectations, we want to hear from you:

In this exciting role, you’ll be the friendly voice representing Hastaq Trading, handling inbound and outbound calls with professionalism and a positive attitude.

Responsibilities:

• Deliver exceptional customer service by resolving inquiries and issues efficiently.
• Maintain accurate records of all customer interactions and transactions.
• Adhere to established communication scripts, policies, and procedures.
• Achieve or surpass performance targets and call handling metrics.
• Collaborate effectively with teammates and other departments to optimize the customer experience.

Qualifications:

• Fluency in English with a clear American accent.
• Prior call center or customer service experience is a plus.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work flexible hours, including evenings and weekends (if needed).

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and growth.

If you’re a motivated and results-oriented individual with a passion for exceeding expectations, we encourage you to apply!