IT Assistant

8 June 2024
AED5000 - AED10000 / month
Application deadline closed.

Job Description

­Position: IT Assistant

Date posted: 2024-06-07

Industry: other

Employment type: Full Time

Experience: 2 years

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Arcadia Global School Al Furjan

Description:

Arcadia Global School Al Furjan is excited to announce a fantastic opportunity for an experienced IT Assistant to join us in June 2024!

About Us:

Arcadia Global School Al Furjan is a top-tier British curriculum school with a mission to be the inclusive school of choice in the Al Furjan community and beyond. Our students thrive academically, socially, and emotionally in a positive and happy environment.

Requirements:

  • Bachelor’s degree in IT or a related field.
  • Minimum 2 years’ experience in IT support and helpdesk systems.
  • Proficiency with Office 365 and Windows OS.
  • Experience with networking equipment and software.
  • Strong knowledge of AV editing equipment and software.
  • Excellent troubleshooting, communication, and organizational skills.
  • Ability to work independently and as part of a team.

Core Responsibilities:

  • Provide technical assistance with smartboards, projectors, printers, and other devices.
  • Assist with office moves and IT equipment setup.
  • Manage the telephone system and troubleshoot issues
  • Maintain and operate AV equipment for school events
  • Work closely with the IT Engineer for AV needs during events
  • Investigate and resolve technical issues, maintaining high availability and efficiency
  • Maintain IT purchase records and perform regular equipment maintenance
  • Manage student BYOD devices and update databases
  • Onboard and offboard staff and students for school applications

Application Process:

Shortlisted candidates will complete a task relevant to the role and attend a full interview with Senior Leaders. Please note, only shortlisted candidates will be contacted.