Customer Care Officer

Job Description

Position: Customer Care Officer

Date Posted: October 22, 2025

Industry: Healthcare & Insurance Services

Employment Type: Full Time

Experience: Not Specified

Qualification: B.Pharm, BSc Nursing, Lab Technician, or related medical/allied health qualification

Salary: AED 5000 to 10000

Location: United Arab Emirates

Company: NAS Neuron Health Services

Description:
Hiring: Customer Care Officer
NAS Neuron Health Services is seeking a dedicated Customer Care Officer to join its expanding healthcare team. This role is ideal for professionals with a background in medical or allied health fields who are passionate about providing exceptional customer service in the healthcare sector.

Key Responsibilities:

  • Respond to patient inquiries and provide guidance on healthcare services.
  • Assist patients in navigating healthcare plans and insurance processes.
  • Maintain accurate records of interactions and follow-up actions.
  • Collaborate with medical and administrative teams to ensure high-quality service.
  • Promote a patient-centered approach in all communications.

Requirements:

  • Bachelor’s degree in pharmacy (B.Pharm), Nursing (BSc), Lab Technician, or related field.
  • Strong communication and interpersonal skills.
  • Professional, empathetic, and detail oriented.
  • Ability to work in a fast-paced healthcare environment.

Email: [email protected]

Location