Customer Service Billing Specialist
Job Description
Position:Â Customer Service Billing Specialist
Date posted: 2024-09-16
Industry: Healthcare Revenue Cycle Management
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Location: REMOTE
Company: Confidential
Description:
Hiring Customer Service Billing Specialist (REMOTE) United States
About the job
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient account management
- Engage in educational activities and monthly staff meetings to enhance skills
- Maintain strict confidentiality and adhere to HIPAA guidelines
What To Expect (Job Responsibilities)
- Ensure all calls routed to the billing phone queue are promptly answered and resolved in accordance with approved billing policies and procedures
- Prepare and post patient payments using electronic or manual methods
- Identify and resolve patient billing complaints effectively
- Evaluate patients’ financial status and establish budget payment plans
- Perform various collection actions, including contacting patients by phone
What Is Required (Qualifications)
- Minimum educational requirement: High School Diploma or GED
- Minimum of 2 years of experience in a billing role
- Knowledge of medical billing and collection practices
- Ability to operate a computer, related software, and basic office equipment
- Excellent communication skills with attention to detail and timeliness
How To Stand Out (Preferred Qualifications)
- Experience working with Federally Qualified Health Center (FQHC) billing and revenue cycle activities
- Bilingual in oral and written Spanish and English
