A self-motivated and progress driven person with problem solving, negotiation, analytical & interpersonal skills with a strong client-centered approach. Highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines and finding creative solutions to eliminate obstacles. High level of emotional intelligence, able to handle challenging situations and
difficult conversations with a positive and constructive approach.
Experienced in training and developing customer experience representatives, providing mentorship, and fostering a culture of excellence within the team. Developing and implementing policies and procedures for daily operations, Recruiting & Supervising staff.