Eden Grace L. Tombo
About Candidate
To obtain a position in a reputable company in the UAE where I can apply my skills in
customer service, communication, and problem-solving. I aim to contribute to
organizational growth while enhancing my professional experience, demonstrating
dedication, adaptability, and a strong work ethic.
Location
Education
Undergraduate, Finished 2 years of College
Work & Experience
Provided front-line support for Amazon retail customers through calls, chats, and emails. Assisted customers with order tracking, returns, refunds, and account-related issues. Resolved escalated concerns with professionalism and efficiency. Consistently achieved performance metrics including customer satisfaction and response time. Strengthened communication and multitasking skills in a high-volume call center environment
