As a highly motivated and skilled Network and IT Support Engineer, I possess extensive expertise in designing, implementing, and managing robust IT infrastructures that ensure seamless operations for organizations. With a proven track record of success, I am skilled at handling diverse network and IT support tasks, optimizing performance, and resolving complex technical issues to maintain high levels of productivity and security. Looking an opportunity to contribute my expertise and dedication to the success of a dynamic organization in the UAE.
Work & Experience
• Monitoring Network, Latency, and Node’s Internet connectivity. • Install, manage, and troubleshoot network devices (firewall, Switches, Access points Wi-Fi routers, network printer, and attendance machines). • Ensure to daily operational IT/help-desk issues. • Manage Servers DHCP, RDP, Print Server, Data sharing, backup server, etc. • Group Policies, Map and Quota Drives, File sharing and Profile management. • Assist in network/WIFI configuration and maintenance issues in order to ensure network uptime • Ensure all computers/workstations/laptops are compliant with latest software updates, software White-listing, and other anti-virus/security controls • Provide technical support in all domains to our offices and Clients. • Configured attendance management software, performing routine audit of system and software. • Microsoft Office 365, Outlook management, Emails backups, Restoring email data.
• Manage LAN, WAN Network. • Monitoring Network and Node’s Internet connectivity. • Manage Network devices (Cisco Switch, Wi-Fi Router, Network printers). • Managing and troubleshoot quires of System and Networks troubleshooting. • Software installation, OS installation. • Report network operational status by gathering and prioritizing information and managing projects • Upgrade data network equipment to the latest stable firmware releases • Network Cabling, CCTV Camera, NVR configuration & troubleshooting. • Conducting daily backup operations. • Managing technical documentation. • Ensured Computer working and operational efficiency. • Installation of SEO related software. • Maintain and troubleshoot LAN Network. • Network Cabling • Maintain Hardware
• Managing and supporting quires of System and Networks troubleshooting. • Manage Network devices (Switches, Wireless Router, Network printers) • Ensured Computer working and operational efficiency. • Installing, testing and debugging the different software on client side. • Troubleshooting computer hardware and software problems including laptops. • Maintain and manage user data, System up-gradations, Hardware, Software installation. • Remote support