fakroudine ali ahamed
About Candidate
Summary
Proven cybersecurity professional with a focus on achieving organizational security goals. Possesses expertise in:
Security Architecture & Implementation: Configuration, analysis, and deployment of security solutions tailored to existing environments.
Threat Detection & Response: Proactive vulnerability identification, incident response planning, and swift threat neutralization.
Network Security Management: Maintaining secure network infrastructure through ongoing monitoring, troubleshooting, and best-practice implementation.
Business Continuity & Disaster Recovery: Designing and implementing data backup and recovery solutions to ensure operational resilience.
Security Awareness & Compliance: Championing a culture of security awareness and fostering proactive risk management across departments.
Key Achievements:
Reduced Security Risk: Significantly diminished potential threats through regular security assessments and vulnerability remediation.
Enhanced System Resilience: Implemented robust backup and disaster recovery solutions to safeguard data integrity and business continuity.
Streamlined Operations: Optimized system performance and security through consistent maintenance and updates.
Improved Security Posture: Provided comprehensive IT security guidance and documented best practices for a well-maintained IT environment.
Effective Incident Response: Successfully contained and neutralized cyber threats to minimize business disruptions.
Strong Collaboration: Partnered effectively with cross-functional teams to build a robust security culture.
Additional Skills:
Technical Support: Proficient in troubleshooting and resolving hardware, software, and network issues.
Adaptability: Thrives in dynamic environments and readily embraces new technologies and workflows.
Teamwork: Equally adept at independent work and collaborative efforts.
Technical Expertise:
Control-M Batch Monitoring & Management
HPOMI Alert Monitoring
Application Deployment (Master Deploys & JavaDeploy)
Control-M Batch Scripting and Management
Location
Education
Information Technology
Work & Experience
Providing support and managing client access on published applications and systems hosted in CITRIX Presentation Server 4.5 and XenApp 6.5 for Credit Agricole Corporate Investment Bank, Singapore. Managing alerts continuously and provide timely resolution to users, including utilization of CITRIX Xenserver and provisioning services console to stream VHD images to respective virtual machine. Analyzing all incidents and resolution periodically through Metis to identify recurring issues and categorization of incident severity. Thereafter to propose suitable short-term and long-term solution for these issues and monitor improvements in incident recurrence, increase productivity and potentially reduce costs for company as a whole. Translating key documentation, including technical procedures and process flow maps, from English to French and vice-versa for use throughout the company.
Worked as a French Language IT Consultant grade IS2 for FAIRMONT-RAFFLES AND SWISS HOTELS AND RESORTS INT Troubleshoot VIP Guest Internet using ( SUPERCLICK – IBHAN ) Reboot Access point in case of Wi-Fi network down via Portal Escalate and assign the ticket through HPSM Tool to the concern team. Create Distribution list – via Exchange Management Console . Create Shared Mailbox – OCS – MDM – FTA – Via Active Directory Create MIM – TAS – CRS – POS – PMS – BIRCH street using the FAIRMONT property tools for global employees. High level of customer service and IT technical knowledge.
