Hamza Nawaz Khokhar

Second Assistant at McDonalds
AED350 / month
18 August 1998

About Candidate

Second Assistant Manager, involves a variety of responsibilities to ensure the smooth operation of the restaurant. Please note that specific duties may vary based on the location and the size of the McDonald’s restaurant, but here is a general overview of the job description:

Team Leadership:

Assist the restaurant manager in leading and managing the restaurant team.
Provide guidance and support to crew members, fostering a positive and efficient work environment.
Help with training new employees and ensure ongoing training for existing staff.
Operational Management:

Oversee day-to-day operations to ensure efficiency, quality, and customer satisfaction.
Assist in implementing and enforcing McDonald’s policies and procedures.
Monitor inventory levels, order supplies, and manage equipment to meet operational needs.
Customer Service:

Ensure that the highest standards of customer service are maintained.
Address customer concerns and resolve issues in a timely and effective manner.
Train staff to deliver excellent customer service.
Financial Responsibilities:

Assist in managing the restaurant’s financial performance within established budgetary guidelines.
Handle cash and maintain accurate financial records.
Contribute to cost control measures and monitor expenses.
Shift Management:

Help create and manage employee schedules.
Oversee and coordinate daily shift activities, ensuring proper staffing levels.
Address and resolve any issues that may arise during shifts.
Food Safety and Hygiene:

Ensure compliance with food safety and hygiene standards.
Monitor and enforce health and safety regulations in the workplace.
Quality Control:

Maintain the quality of food products and ensure they meet McDonald’s standards.
Conduct regular checks to ensure cleanliness and organization in the kitchen and dining areas.
Communication:

Communicate effectively with the management team, staff, and other departments.
Relay important information and updates from higher management to the team.
Promotions and Marketing:

Assist in implementing marketing and promotional activities to drive sales.
Ensure that promotions are executed according to company guidelines.
Problem Solving:

Address operational challenges and find solutions to improve efficiency.
Collaborate with the management team to implement improvements and innovations.

Location

Education

M
Matriculation (Science) 2014
F.G Boys High School, Wah Cantt
I
Intermediate (Fcs Computer Science) 2016
Base College of Science & Commerce, Wah Cantt
B
BS Mathematics 2021
University of Wah, Pakistan.

Work & Experience

A
Acoount & Office Admin Oct 2021 - FEB 2023
Rafique Shah &Co.

Office Management: Oversee day-to-day office operations and ensure a well-organized and efficient work environment. Manage office supplies and equipment, replenishing as necessary. Communication: Serve as a point of contact for internal and external communications. Coordinate and schedule meetings, appointments, and travel arrangements. Record Keeping: Maintain organized and accessible records, both electronic and physical. Manage filing systems to ensure easy retrieval of documents. Administrative Support: Provide administrative support to the team as needed. Assist in the preparation of reports, presentations, and other documents. Qualifications:

S
Secand Assistant april 2022 - untill
McDonalds Pakistan

Second Assistant Manager, involves a variety of responsibilities to ensure the smooth operation of the restaurant. Please note that specific duties may vary based on the location and the size of the McDonald's restaurant, but here is a general overview of the job description: Team Leadership: Assist the restaurant manager in leading and managing the restaurant team. Provide guidance and support to crew members, fostering a positive and efficient work environment. Help with training new employees and ensure ongoing training for existing staff. Operational Management: Oversee day-to-day operations to ensure efficiency, quality, and customer satisfaction. Assist in implementing and enforcing McDonald's policies and procedures. Monitor inventory levels, order supplies, and manage equipment to meet operational needs. Customer Service: Ensure that the highest standards of customer service are maintained. Address customer concerns and resolve issues in a timely and effective manner. Train staff to deliver excellent customer service. Financial Responsibilities: Assist in managing the restaurant's financial performance within established budgetary guidelines. Handle cash and maintain accurate financial records. Contribute to cost control measures and monitor expenses. Shift Management: Help create and manage employee schedules. Oversee and coordinate daily shift activities, ensuring proper staffing levels. Address and resolve any issues that may arise during shifts. Food Safety and Hygiene: Ensure compliance with food safety and hygiene standards. Monitor and enforce health and safety regulations in the workplace. Quality Control: Maintain the quality of food products and ensure they meet McDonald's standards. Conduct regular checks to ensure cleanliness and organization in the kitchen and dining areas. Communication: Communicate effectively with the management team, staff, and other departments. Relay important information and updates from higher management to the team. Promotions and Marketing: Assist in implementing marketing and promotional activities to drive sales. Ensure that promotions are executed according to company guidelines. Problem Solving: Address operational challenges and find solutions to improve efficiency. Collaborate with the management team to implement improvements and innovations.

Be the first to review “Hamza Nawaz Khokhar”