karlamaesgammad27

About Candidate

Location

Education

I
Isabela State University 2011
Bachelor of Science in Hotel and Restaurant management

Bachelor of Science in Hotel and Restaurant Management

Work & Experience

C
Customer Service Representative November 2011 - April 2012
PUREGOLD PRICE CLUB

Provide promp, friendly and courteous service while assisting customer in the store. Resolve customer complaints promptly and effectively. Answer customer inquiries.

C
Customer Service Assistant October 2013 - January 2015
SM NORTH EDSA

Respond to customers complaints in a timely and professional manners. Providing direct assistance to shoppers and maintaining the store’s operations effiency.

I
Information officer and telephone operator September 2016 - July 2018
Isabela United Doctors Medical Center, Inc

Information officer primary responsibility is to manage and disseminate information effectively, acting as a key point of contact for both internal and external stakeholders. This includes distributing information as well as responding to inquiries and requests for information. A telephone operator’s duties primary involve managing incoming and outgoing calls. Connecting callers to the right individuals or departments, and providing information and assistance.

H
HMO Assistant Head July 2018 - Present
Isabela United Doctors Medical Center

As an HMO officer I'm responsible for maintaining and updating files of all HMO’s that include policies and procedures on availment of diagnostic and medical services. Doctor’s professional fee. I also facilitate medical staff accreditation on respective HMO’s.

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