lavanya9192

Rapidly identified and corrected system faults to minimize operational downtime of executions ■ Maintained statistical database of customers using CRM for types of customer complaints, resolutions offered by organizations, and satisfaction rating by customer. ■ Trained and supported new team members, maintaining culture of collaboration. ■ Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience. ■ Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations. ■ Installed and set up applications for clients, including anti-virus software and Microsoft Office. ■ Reviewed work of junior associates, identified knowledge gaps, corrected mistakes and recommended changes to prevent future mistakes and improve performance

Managed multiple tasks simultaneously, ensuring timely completion of all assignments. ■ Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately. ■ Participated in regular team meetings, contributing valuable insights toward process enhancements. ■ Handled high volumes of incoming work requests professionally while maintaining excellent organization. ■ Reduced errors in data entry by maintaining strict attention to detail and thoroughness