Liju John
About Candidate
Streamlined operations, enhancing efficiency with workflow improvements.
Aligned operational strategies with business goals through cross-departmental collaboration.
Managed a team of 18, ensuring process excellence and fostering communication.
Orchestrated port operations for multiple countries, optimizing cargo handling and coordination.
•Coordinating with port authorities for berthing & un-berthing of vessel & updating the monitoring sheet.
•Keeping follow-up with Agency, Terminal & Ship Manager for the source file
•Basis on reconciliation of all files received from the agency, Terminal & Ship Manager, we create PCR.
•RFI (Request for Information) to be raised for more clarification and correct updating of records in system.
•After reconciliation of all records we upload all the files in our system & update it
•Worked for Belgium, North and South Turkey, Russia, Norway, Sweden, Denmark, Romania and Georgia PCR.
•Screening Email messages.
Collaborated with customer service for INDIA & SPAIN exports, conducting cold calls and bookings.
