Work & Experience
Onboarding • Coordinating with HR on the necessary folder access, drivers and Applications required. • Follow with the Line Managers for additional requirements of the Users. • Follow up with 3rd Party Vendor in creating the Email Access, folder access, drivers and the other additional Applications • Creating a individual folder for the Onboarding Users and maintain their details in the IT helpdesk shared drive. o Maintaining the List of devices issued to the User. • Entering the device details with Serial Numbers Check - Out against the Users in SNIPE – IT. • Creating a separate JIRA Ticket and maintain a List of Checklist • Enter the Users Name in the Onboarding Excel List for that month and maintain a separate Checklist • Enrolling the User in NINJIO a awareness Video and send reminders to the Users in case of not completing the Videos within the stipulated period. Offboarding • Based on the Email received from the HR, coordinate with 3rd party Vendor in revoking the folder access, drivers and Applications assigned to the Users • Creating a individual folder for the Offboarding Users and maintain their details in the IT helpdesk shared drive. o Maintaining the List of devices returned from the User. • Entering the device details with Serial Numbers Check - IN in SNIPE – IT and mark the status as Ready to deploy. • Creating a separate JIRA Ticket and maintain a List of Checklist • Enter the Users Name in the Offboarding Excel List for that month and maintain a separate Checklist • Disable the User’s Name in NINJIO awareness Video SNIPE – IT • A separate software where the List of Devices are maintained • Check Out – When the devices are assigned to a particular User • Check IN – When the devices are returned from the User • Accessories – Contains the List of Monitors, Keyboards, Mouse, Headset & Webcams • Maintaining data about the devices issued to the Users and in inventory stock. o Whether it is deployable or damaged or lost • Coordinating and sending Email Ticket to the 3rd Party Vendor in resolving the issue faced by the Users. • Creation and deletion of Users in the Golden AD List • Coordinating with Third Party Vendors in resolving the IT related issues. • Closely working with 3rd Party in installing the CCTV • Coordinating with Vendors in getting the devices – Monitors, Keyboards etc • Maintaining the stock details of the Users in home as well as Office.
• Sending daily & weekly MIS reports to all the RM Client coordinators • Sending monthly reports to all the Zonal Managers • Conducting review meetings on a monthly basis with all the regions • Addressing and resolving all the queries raised by the team members as well as the ZM’s, RM’s and CCs’ • Allocating daily routines to the team members • Checking the documents that were processed by the processors. • Currently handling doing the manual testing for SAAS a software • We do the Statutory Compliances for about more than 700 Clients’ across pan India. • Taking care of ESI and PF • QC - Assign Statutory, Statutory Setting based on the Clients’ call
• Handling efficiently day to day operational activities • Managing housekeeping staff & supplies to maintain hygiene at office • Managing & safe handling of Infrastructure, Office materials & Employee amenities • Managing electronic calendars, meetings, travel bookings, hotel bookings • Ensuring security of the premises and supervising activities of the security guard's • Regularly checking registers including inventory of office materials, stationary and assets (fixed / movable) • Raising requests through proper channels to help colleagues in local office to perform day to day activities. • Organizing team events • Handling desk allocations as may be instructed by HR. • Handling effectively end to end Vendor management - Contract vendors for AC, Repair work, Travel & Ticketing, Transportation, Courier, Stationary, • Housekeeping, Pest Control etc.; Prepare purchases for office operations, do transactions by obtaining necessary approvals; Tie up with local vendors and track for orders and agreements for timely renewals and safe keeping; Process Invoices timely for vendor payments etc. • Handling Petty cash and liaison with Finance much in advance for petty cash management, escalate to HR. • Coordinating with Corner Office & Branches for all Payment, Billing & Attendance related activities • Coordinate with IT personnel for computer problems. • Preparing daily, weekly, monthly, quarterly MIS reports; collate & consolidate reports on sales. • Maintain stationary & courier records. • Taking care of Payment Receipts and getting the payments • Taking care of the monthly telephone expenses • Taking care of the monthly bill payment of clients • Handle and order stock of company letter heads, visiting cards and company profiles for conferences. • Taking care of the ID cards for the Employees
• Preparing expense statement for all the MSR’s, DGM'S and there are any deductions make all the changes and sent the same to concern person. • Preparation of bills & fund requisition reimbursement for VP, GM etc in FOXPRO Release of HOLD reports of all the parties whichever is on HOLD due to some credit limit issue. • Change of credit limit based on their average sales. • Preparing the Cheque and DD’s for all the MSR’s, AM’s and RM’s who do not have Bank A/c’s • Preparing input (gifts) allocation for AM’s and MSR based on their performance and sending them to depots on 20th of every month based on the data provided by the Product managers (PMT’s). • Calculating the incentives based on their sales. • Taking care of the monthly telephone expenses • Taking care of the monthly bill payment of clients in FOXPRO • Preparing FMS (free monthly sample) allocation and creating the move order and then sending them to depots on 25th of every month based on the data provided by the Product managers (PMT’s). • Preparing input (gifts) allocation for AM’s and MSR based on their performance and sending them to depots on 20th of every month based on the data provided by the Product managers (PMT’s). • Adding new stockists groups • Running the Closing stock and sending the same to the GM on 5th of every month