Misbah Maqsood
About Candidate
In my previous role, I was responsible for handling customer inquiries, resolving concerns, and ensuring a positive experience across phone, email, and in-person communication. I developed strong interpersonal and problem-solving skills, maintained accurate records, and worked closely with other departments to support smooth daily operations. This role strengthened my ability to multitask, stay organized, and provide excellent front-line service.
Location
Education
Institution: Virtual University of Pakistan Duration: 2023 – 2025 Completed a comprehensive 4-year undergraduate program focused on software development, programming, databases, system analysis, and project management. Gained strong theoretical knowledge and practical skills in designing, developing, and maintaining software systems. Studied in a flexible online environment, developing self-discipline, time management, and independent learning skills.
Work & Experience
I was responsible for handling customer inquiries, resolving concerns, and ensuring a positive experience across phone, email, and in-person communication. I developed strong interpersonal and problem-solving skills, maintained accurate records, and worked closely with other departments to support smooth daily operations.
Handled front-desk responsibilities in a school environment, serving as the first point of contact for students, parents, and visitors. Managed incoming calls, scheduled appointments, maintained student records, and supported administrative staff with daily tasks. Assisted in coordinating school events, distributing information, and ensuring smooth communication between departments. Demonstrated professionalism, strong communication, and multitasking skills in a busy academic setting.
Portfolio
