Md. Parvez Molla (Bappy)

• Motivate and coach employees to meet service, sales, and repair goals. • Create and modify employee schedules with service levels in mind. • Recruit and hire top service advisors and sales people. • Train up service advisor & sales team. New product training. • Maintain detailed logs and reports of services performed, growth, and evaluation. • Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.

• Answered customer questions and resolved service issues in a timely manner • Diagnosed retailer issues by finding probing questions and resolving issues • Ordered supplies from the dealer and kept inventory at optimal levels • Coordinated equipment repairs and maintenance • Strategic sales knowledge • Exceptional communication skills • Developing new business shops • Carry the monthly sales target and lead them • Analysis the competitors brand sales and strength

• Invoice & accounts calculation. • Carry out sales target & lead the team • Product order & stock maintenance.