NALAKA ERANGA LIYANAPATHIRANA

ICT CUSTOMER SUPPORT
16 December 1982
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About Candidate

I am an experienced System Administrator and ICT Customer Support Officer with 15+ years of enhancing enterprise IT operations. Skilled in troubleshooting, multitasking, and diagnostics, I consistently surpass client expectations. My background includes system/network administration, technical support, customer service and PC maintenance. Trained to provide exceptional IT support, I am results‐oriented and adaptable.

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Education

I
International Advanced Diploma in Computer Studies (IADCS) 2007
Computing and Information System of London Metropolitan University

July 2007 The International Advanced Diploma in Computer Studies (IADCS) is the equivalent to year 2 of a 3-year UK honours degree, FHEQ/ Regulated Qualifications Framework (RQF) Level 5.