Rahul Robert
About Candidate
A Customer Service Executive will answer to customer inquiries, handle complaints and give clients information on what they need. Answer customer questions and concerns over the phone, via email or by chat. Just like in technical support, need to identify and solve customer problem. Responsible for keeping accurate records of customers, their interactions impacting the business in accordance with Company guidelines. Take feedback from your clients and propose changes to improve the consumer experience.
Location
Education
BA English literature is an undergraduate course which deals with the theoretical areas associated with languages and literature. This course provides instruction in selected works of fiction, poetry, drama and the essay from a range of historical periods and cultural contexts. Students examine texts critically and thoughtfully in terms of themes, creative-writing strategies, the history to where literature comes from, what engaging with it means as a way to explore life.
Work & Experience
Organize & conduct travel experiences for clients. This includes advising clients on where to go, creating travel packages suited for them, booking accommodations and arranging transport while making sure that all travels are tailored fit into the needs and preferences of your client. Helping clients plan their trips by providing travel destination ideas based on what they like and how much money the have. Taking care of any problems or changes that occur during travel to guarantee customer satisfaction.
