rajuislam9550

F&B Service Asst. Manager , Head Barista, Senior Barista https://applydubaijob.com/job/the-regency-hotel-kuwait/
13 January 1999

About Candidate

Prepare a variety of coffee drinks, such as espresso, cappuccinos, lattes, and other specialty beverages.
Operate and maintain espresso machines and other coffee-making equipment.
Ensure consistency in the quality and presentation of beverages.
Customer Interaction at the Counter:

Greet customers, take their drink orders, and process payments.
Provide recommendations on beverages and other menu items.
Engage with customers to create a friendly atmosphere.
Maintain Coffee Station:

Keep the coffee preparation area clean, organized, and well-stocked with supplies.
Perform regular cleaning and maintenance of equipment to ensure it functions properly.
Waiter/Server Responsibilities:
Table Service:

Greet and seat customers, present menus, and take food and drink orders at the table.
Serve food and beverages to customers at their tables.
Check on customers during their meal to ensure they are satisfied with their food and drinks.
Order Management:

Communicate orders to the kitchen or barista station, ensuring timely preparation.
Deliver orders accurately and efficiently to customers.
Customer Interaction at the Table:

Answer questions about the menu, including details on ingredients and preparation methods.
Handle customer requests, modifications to orders, and any issues that may arise.
Payment Processing:

Present the bill to customers, process payments, and provide change or receipts.
Handle cash, credit card transactions, and tips appropriately.
Cleaning and Maintenance:

Clear tables after customers leave, clean and reset them for the next guests.
Assist in keeping the dining area clean and tidy, including sweeping and sanitizing surfaces.
Skills Required:
Multitasking: Ability to juggle multiple responsibilities, such as making coffee while managing table service.
Customer Service: Strong interpersonal skills to interact positively with customers both at the counter and at the table.
Attention to Detail: Precision in both beverage preparation and in accurately taking and delivering orders.
Time Management: Efficiently managing time to ensure quick service and turnover of tables.
Teamwork: Collaborating with kitchen staff, other servers, and management to ensure smooth operations.
Work Environment:
This role is common in smaller establishments where flexibility and the ability to handle various tasks are crucial. The environment is often fast-paced, requiring quick decision-making and adaptability.
Overall Role:
A Barista cum Waiter provides a versatile skill set that allows them to contribute to both the preparation of high-quality beverages and the delivery of excellent table service. This dual role is valuable for establishments looking to maximize staff efficiency and provide a seamless customer experience.

Location

Education

B
BSc 2023
Thakurgaon govt. collage
H
HSC 2018
MIrza golam hafeez degree collage

Work & Experience

M
Manager june 2024
The coffee Lounge

I have been working in F&B service for more than eight years.I can make all kinds of mocktails and coffee.And I can train people how to have good guest relations and how to increase sales and coffee machine calibration and inventory I can do all kinds of restaurant work. why you hire me Leadership Skills: i know ability to lead and motivate staff can create a positive work environment and improve team performance. Operational Efficiency: i know expertise in managing day-to-day operations ensures smooth service, proper inventory management, and cost control. Customer Service: i know how to focus on providing excellent customer service helps enhance guest satisfaction and loyalty. Problem-Solving: i have lot of experience to capability to handle and resolve issues quickly and effectively keeps the restaurant running smoothly. Experience: my background and experience in the restaurant industry make you well-equipped to understand and address the unique challenges of the role. Training and Development: my ability to train and develop staff can lead to improved performance and career growth for your team. These qualities contribute to a successful and well-managed restaurant, making me a valuable candidate for potential employers.

M
Manager 16 feb 2023 - june 2024
Lavender food & bakery

I have been working in F&B service for more than eight years.I can make all kinds of mocktails and coffee.And I can train people how to have good guest relations and how to increase sales and coffee machine calibration and inventory I can do all kinds of restaurant work. why you hire me Leadership Skills: i know ability to lead and motivate staff can create a positive work environment and improve team performance. Operational Efficiency: i know expertise in managing day-to-day operations ensures smooth service, proper inventory management, and cost control. Customer Service: i know how to focus on providing excellent customer service helps enhance guest satisfaction and loyalty. Problem-Solving: i have lot of experience to capability to handle and resolve issues quickly and effectively keeps the restaurant running smoothly. Experience: my background and experience in the restaurant industry make you well-equipped to understand and address the unique challenges of the role. Training and Development: my ability to train and develop staff can lead to improved performance and career growth for your team. These qualities contribute to a successful and well-managed restaurant, making me a valuable candidate for potential employers.

B
Bar Incharge may 2021 - feb 2023
Haze lounge

Prepare a variety of coffee drinks, including espresso, lattes, cappuccinos, and more, using commercial espresso machines. Make other beverages such as tea, smoothies, or specialty drinks depending on the menu. Adjust grind settings, brewing times, and other factors to ensure consistent quality. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. Engage with customers to create a friendly and welcoming environment. Handle transactions, process payments, and manage orders efficiently. Maintain Equipment: Regularly clean and maintain coffee machines, grinders, and other equipment to ensure they are in good working order. Troubleshoot minor issues with equipment and report major problems to management. Inventory and Stock Management: Monitor and manage inventory levels of coffee beans, milk, syrups, and other ingredients. Restock supplies as needed and communicate with management when supplies are running low. Cleanliness and Hygiene: Ensure the workspace, including the counter, machines, and seating areas, is clean and organized. Follow health and safety guidelines, including proper food handling and sanitation practices. Menu Knowledge: Have a thorough understanding of the menu, including ingredients and preparation methods. Be able to answer customer questions about drinks and food items, and accommodate special requests or dietary restrictions. Training and Development: In some cases, experienced baristas may train new staff members on coffee preparation techniques and customer service skills. Skills Required: Coffee Knowledge: Understanding different types of coffee beans, brewing methods, and flavor profiles. Attention to Detail: Precision in making coffee and maintaining equipment. Customer Service: Strong interpersonal skills to interact with customers positively. Multitasking: Ability to manage multiple orders and tasks efficiently in a fast-paced environment. Creativity: Sometimes, baristas are responsible for creating new drink recipes or enhancing existing ones. Work Environment: Baristas typically work in coffee shops, cafés, or restaurants. The job may require early mornings, weekends, and sometimes holidays, depending on the establishment's hours. The role of a barista can be both creative and fast-paced, offering an opportunity to develop specialized skills in coffee preparation and customer service.

S
Senior Barista may 2018 - april 2021
butlers chocolate cafe

Coffee and Beverage Preparation: Prepare a variety of coffee drinks, including espresso, lattes, cappuccinos, and more, using commercial espresso machines. Make other beverages such as tea, smoothies, or specialty drinks depending on the menu. Adjust grind settings, brewing times, and other factors to ensure consistent quality. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. Engage with customers to create a friendly and welcoming environment. Handle transactions, process payments, and manage orders efficiently. Maintain Equipment: Regularly clean and maintain coffee machines, grinders, and other equipment to ensure they are in good working order. Troubleshoot minor issues with equipment and report major problems to management. Inventory and Stock Management: Monitor and manage inventory levels of coffee beans, milk, syrups, and other ingredients. Restock supplies as needed and communicate with management when supplies are running low. Cleanliness and Hygiene: Ensure the workspace, including the counter, machines, and seating areas, is clean and organized. Follow health and safety guidelines, including proper food handling and sanitation practices. Menu Knowledge: Have a thorough understanding of the menu, including ingredients and preparation methods. Be able to answer customer questions about drinks and food items, and accommodate special requests or dietary restrictions. Training and Development: In some cases, experienced baristas may train new staff members on coffee preparation techniques and customer service skills. Skills Required: Coffee Knowledge: Understanding different types of coffee beans, brewing methods, and flavor profiles. Attention to Detail: Precision in making coffee and maintaining equipment. Customer Service: Strong interpersonal skills to interact with customers positively. Multitasking: Ability to manage multiple orders and tasks efficiently in a fast-paced environment. Creativity: Sometimes, baristas are responsible for creating new drink recipes or enhancing existing ones. Work Environment: Baristas typically work in coffee shops, cafés, or restaurants. The job may require early mornings, weekends, and sometimes holidays, depending on the establishment's hours. The role of a barista can be both creative and fast-paced, offering an opportunity to develop specialized skills in coffee preparation and customer service.

B
Barista cum Waiter December 2015 - January 2017
Pizza Inn

Prepare a variety of coffee drinks, such as espresso, cappuccinos, lattes, and other specialty beverages. Operate and maintain espresso machines and other coffee-making equipment. Ensure consistency in the quality and presentation of beverages. Customer Interaction at the Counter: Greet customers, take their drink orders, and process payments. Provide recommendations on beverages and other menu items. Engage with customers to create a friendly atmosphere. Maintain Coffee Station: Keep the coffee preparation area clean, organized, and well-stocked with supplies. Perform regular cleaning and maintenance of equipment to ensure it functions properly. Waiter/Server Responsibilities: Table Service: Greet and seat customers, present menus, and take food and drink orders at the table. Serve food and beverages to customers at their tables. Check on customers during their meal to ensure they are satisfied with their food and drinks. Order Management: Communicate orders to the kitchen or barista station, ensuring timely preparation. Deliver orders accurately and efficiently to customers. Customer Interaction at the Table: Answer questions about the menu, including details on ingredients and preparation methods. Handle customer requests, modifications to orders, and any issues that may arise. Payment Processing: Present the bill to customers, process payments, and provide change or receipts. Handle cash, credit card transactions, and tips appropriately. Cleaning and Maintenance: Clear tables after customers leave, clean and reset them for the next guests. Assist in keeping the dining area clean and tidy, including sweeping and sanitizing surfaces. Skills Required: Multitasking: Ability to juggle multiple responsibilities, such as making coffee while managing table service. Customer Service: Strong interpersonal skills to interact positively with customers both at the counter and at the table. Attention to Detail: Precision in both beverage preparation and in accurately taking and delivering orders. Time Management: Efficiently managing time to ensure quick service and turnover of tables. Teamwork: Collaborating with kitchen staff, other servers, and management to ensure smooth operations. Work Environment: This role is common in smaller establishments where flexibility and the ability to handle various tasks are crucial. The environment is often fast-paced, requiring quick decision-making and adaptability. Overall Role: A Barista cum Waiter provides a versatile skill set that allows them to contribute to both the preparation of high-quality beverages and the delivery of excellent table service. This dual role is valuable for establishments looking to maximize staff efficiency and provide a seamless customer experience.

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