Folker Narvaez
About Candidate
Engineer with 5 years of experience in the telecommunications sector, specialized in ITSM platforms and Information Technologies like a helpdesk or system analyst under ITIL v3 standards. Proven ability to provide technical support to large companies with users in high-demand environments, ensuring efficiency, reliability, and excellent customer satisfaction. Skilled in OS management, Active Directory, Office 365, and remote process support, with strong problem-solving and communication skills.
