Administrative Staff Customer Relations

Job Description

Position: Administrative Staff Customer Relations

Date posted: 2024-05-13

Industry: Other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Logical Network Solutions

Description:

Hiring Administrative Staff Customer Relations

Location: Business Bay, Dubai, UAE

Are you an organized and detail-oriented individual with a knack for numbers? We are currently seeking an Administrative Office Staff member with a deep understanding of the Security Industry Regulatory Agency (SIRA) in Dubai, coupled with exceptional customer relations skills. This position offers an exciting opportunity to join our dynamic team and contribute to the smooth operation of our office while ensuring compliance with relevant regulatory requirements.

Joining our team offers a rewarding opportunity to contribute to a reputable company while enhancing your skills and knowledge in the administrative and security sectors. If you meet the requirements and are ready to take on this exciting challenge, we encourage you to apply.

Responsibilities:

• Manage day-to-day administrative duties, including answering calls, responding to emails, and organizing files.
• Create detailed and accurate quotations for products or services in a timely manner.
• Maintain records of quotations, invoices, and other financial documents for reference and auditing purposes.
• Utilize in-depth knowledge of the Security Industry Regulatory Agency (SIRA) guidelines and procedures to ensure compliance in all activities.
• Handle customer inquiries, provide assistance, and maintain positive relationships with clients.
• Coordinate with internal teams to facilitate effective communication and workflow.
• Assist in the preparation of reports, documents, and presentations as required.
• Maintain confidentiality and handle sensitive information with integrity.

Requirements:

• Previous experience in administrative roles, preferably in an office environment.
• Strong knowledge of the Security Industry Regulatory Agency (SIRA) regulations and practices.
• Excellent communication skills with a customer-oriented approach.
• Proficiency in MS Office suite and basic computer skills.
• Ability to multitask, prioritize tasks, and work efficiently under pressure.
• Attention to detail and accuracy in all work processes.
• Flexibility to adapt to changing priorities and tasks as needed.
• Fluency in English; additional language proficiency is a plus.