Call Center Agents

Customer Service
Ras Al Khaimah, United Arab Emirates
31 May 2024
AED.5000 - AED.10000 / month
Full Time
Application deadline closed.

Job Description

­Position: Call Center Agents

Date posted: 2024-05-30

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Ras Al Khaimah, United Arab Emirates

Company: Confidential

Description:

Hiring Call Center Agents in (UAE)

Do you have a passion for providing exceptional customer service and a clear American accent?

If you thrive in a fast-paced environment and enjoy exceeding expectations, we want to hear from you:

In this exciting role, you’ll be the friendly voice representing Hastaq Trading, handling inbound and outbound calls with professionalism and a positive attitude.

Responsibilities:

  • Deliver exceptional customer service by resolving inquiries and issues efficiently.
  • Maintain accurate records of all customer interactions and transactions.
  • Adhere to established communication scripts, policies, and procedures.
  • Achieve or surpass performance targets and call handling metrics.
  • Collaborate effectively with teammates and other departments to optimize the customer experience.

Qualifications:

  • Fluency in English with a clear American accent.
  • Prior call center or customer service experience is a plus.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work flexible hours, including evenings and weekends (if needed).

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunities for professional development and growth.

If you’re a motivated and results-oriented individual with a passion for exceeding expectations, we encourage you to apply!

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