Customer Care Officer
Job Description
Position: Customer Care Officer
Date Posted: October 22, 2025
Industry: Healthcare & Insurance Services
Employment Type: Full Time
Experience: Not Specified
Qualification: B.Pharm, BSc Nursing, Lab Technician, or related medical/allied health qualification
Salary: AED 5000 to 10000
Location: United Arab Emirates
Company: NAS Neuron Health Services
Description:
Hiring: Customer Care Officer
NAS Neuron Health Services is seeking a dedicated Customer Care Officer to join its expanding healthcare team. This role is ideal for professionals with a background in medical or allied health fields who are passionate about providing exceptional customer service in the healthcare sector.
Key Responsibilities:
- Respond to patient inquiries and provide guidance on healthcare services.
- Assist patients in navigating healthcare plans and insurance processes.
- Maintain accurate records of interactions and follow-up actions.
- Collaborate with medical and administrative teams to ensure high-quality service.
- Promote a patient-centered approach in all communications.
Requirements:
- Bachelor’s degree in pharmacy (B.Pharm), Nursing (BSc), Lab Technician, or related field.
- Strong communication and interpersonal skills.
- Professional, empathetic, and detail oriented.
- Ability to work in a fast-paced healthcare environment.
Email: [email protected]