Customer Service Receptionist & Personal Assistant

Department: Real Estate

Reports To: Finance Manager / CEO

Location: Al Rigga, Dubai

Employment Type: Full-Time

Job Summary:

The Customer Service Receptionist & Personal Assistant will serve as the first point of contact for tenants and clients, ensuring excellent customer service and efficient administrative support. This role involves managing front-desk operations, supporting tenancy procedures including Ejari registration and renewal, coordinating with the accounts team for rent collection, and assisting in day-to-day tasks as per the company’s SOP.

Roles and Responsibilities.

• Greet and assist visitors, clients, and tenants in a friendly and professional manner.
• Answer phone calls, emails, and WhatsApp inquiries; redirect to concerned departments when required.
• Maintain the front desk area, ensuring it is clean, organized, and welcoming.
• Handle property inquiries, provide basic information about available units, and schedule property viewings.
• Coordinate with the sales and leasing team to update availability, appointments, and client follow-ups.
• Maintain records such as tenant details, client registration, daily walk-ins, and viewing logs.
• Manage incoming and outgoing documents, calls, and courier services.
• Assist with preparing tenancy contracts, Ejari applications, and renewal documents (if required).
• Support administrative tasks such as filing, photocopying, and data entry.
• Ensure excellent customer service and handle customer concerns professionally.
• Maintain confidentiality of company and client information.

Key Competencies:

• Customer-focused with a pleasant demeanor.
• Strong organizational and multitasking abilities.
• Attention to detail and ability to follow SOPs.
• Professional conduct and a proactive attitude.

Please apply with updated Resume/education credentials/Visa status/Expected Salary/Availability to join to careers@abzi.ae

Job Type: Full-time

Pay: AED2,500.00 – AED3,000.00 per month