Job Description
ÂPosition:Â IT Assistant
Date posted: 2024-06-07
Industry: other
Employment type: Full Time
Experience: 2 years
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Arcadia Global School Al Furjan
Description:
Arcadia Global School Al Furjan is excited to announce a fantastic opportunity for an experienced IT Assistant to join us in June 2024!
About Us:
Arcadia Global School Al Furjan is a top-tier British curriculum school with a mission to be the inclusive school of choice in the Al Furjan community and beyond. Our students thrive academically, socially, and emotionally in a positive and happy environment.
Requirements:
- Bachelor’s degree in IT or a related field.
- Minimum 2 years’ experience in IT support and helpdesk systems.
- Proficiency with Office 365 and Windows OS.
- Experience with networking equipment and software.
- Strong knowledge of AV editing equipment and software.
- Excellent troubleshooting, communication, and organizational skills.
- Ability to work independently and as part of a team.
Core Responsibilities:
- Provide technical assistance with smartboards, projectors, printers, and other devices.
- Assist with office moves and IT equipment setup.
- Manage the telephone system and troubleshoot issues
- Maintain and operate AV equipment for school events
- Work closely with the IT Engineer for AV needs during events
- Investigate and resolve technical issues, maintaining high availability and efficiency
- Maintain IT purchase records and perform regular equipment maintenance
- Manage student BYOD devices and update databases
- Onboard and offboard staff and students for school applications
Application Process:
Shortlisted candidates will complete a task relevant to the role and attend a full interview with Senior Leaders. Please note, only shortlisted candidates will be contacted.