Job Description
Company:Â Valiant Business Solutions
Position:Â Senior Reservation Executive
Location: BKC (Bandra Kurla Complex)
Experience: 5+ years
Key Responsibilities
- Manage corporate and event reservations, including group bookings, conferences, and special events.
- Liaise with internal departments (events, operations) for seamless execution of reservations.
- Provide quotations, confirm bookings, and handle modifications or cancellations.
- Maintain accurate records of bookings, contracts, and payments.
- Develop and maintain strong client and vendor relationships.
- Handle client requests efficiently, ensuring high satisfaction and adherence to service standards.
- Maximize revenue through up-selling opportunities.
Requirements
- Proven experience in reservations, preferably in corporate or event settings.
- Strong communication, organizational, and problem-solving skills.
- Ability to manage multiple bookings in a fast-paced environment.
- Knowledge of reservation systems and software.
- Customer-focused, with the ability to build long-term relationships.
Closing date:Â Jan 15, 2025