Front Office Supervisor

Administration, Front Office, Receptionist
Dubai, United Arab Emirates
15 July 2026
Full Time

Job Overview

  • Date Posted
    15 July 2026
  • Location
    Dubai, United Arab Emirates
  • Expiration date
    31 July 2026
  • Experience
    Relevant Experience
  • Gender
    Any
  • Qualification
    Diploma
  • Career Level
    Mid - Level

Job Description

Job Title: Front Office Supervisor

Company: Flora Hospitality

Location: Dubai, United Arab Emirates

Employment Type: Full‑time

Salary: AED 4,000 to 7,000 per month (Estimated) + Benefits

Experience Required: Prior experience in a similar role within a 4 or 5-star international hotel chain

Position Profile

Flora Hospitality is recruiting an energetic, guest-centric Front Office Supervisor to oversee its front desk operations in Dubai. This leadership role centers on managing daily reception workflows, supporting the front-of-house team in maintaining hospitality benchmarks, and resolving guest issues promptly to secure an elevated stay experience.

Main Duties

  • Coordinate daily front office operations, ensuring seamless, efficient workflows across reception shifts.

  • Oversee guest registration, room assignment, check-in, and check-out protocols.

  • Provide direct operational support, training, and motivation to front desk receptionists and concierge staff.

  • Address and resolve guest grievances, specialized requests, and inquiries with professional diplomacy.

  • Manage front desk cash drawers, process financial transactions, and reconcile payment processing logs under rigid hotel policy constraints.

  • Liaise with Housekeeping and Engineering departments to optimize room readiness and accommodate VIP arrivals.

Ideal Candidate Profile

  • Education: Bachelor’s Degree or Diploma in Hospitality Management.

  • Professional Background: Proven supervisor-level experience within a 4 or 5-star international hotel ecosystem.

  • Technical Systems: High operational proficiency navigating Opera PMS (Property Management System).

  • Core Aptitudes: Excellent command of English, standard hospitality etiquette, reliable cash-handling experience, and the capacity to lead calmly under pressure.

Value Proposition

  • Market-competitive salary structure paired with provided corporate accommodation

  • Dedicated staff transportation services and complimentary duty meals

  • Covered medical insurance policy and annual vacation leave including an allowance for a return air ticket

  • Access to additional internal employee welfare benefits

How to Apply

Direct your comprehensive CV and hospitality credentials to the hiring panel: [email protected]

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