Receptionist

Job Description

Job Title: Receptionist

Company: Street Maniax – Adventure & Trampoline Park

Location: Dubai, United Arab Emirates

Employment Type: Full‑time

Salary: AED 2,500 – AED 3,000 per month

Experience Required: Previous experience in hospitality, customer service, or entertainment is an advantage

Role Overview

Street Maniax is recruiting an enthusiastic and customer-focused Receptionist to anchor the front-of-house operations at its active Dubai adventure park. This position acts as the primary point of contact for visitors, tasked with managing guest check-ins, executing entry ticket sales, handling inbound inquiries, and proactively cross-selling event packages to maximize park revenue.

Main Duties

• Greet park visitors warmly, manage the daily admissions gate, and execute front-desk check-in procedures.

• Process ticket sales, handle individual ride reservations, and manage digital or walk-in booking queues.

• Drive revenue growth by converting general inquiries into scheduled birthday bookings, membership sign-ups, and special event reservations.

• Upsell auxiliary services, promotional merchandise packages, and café food items during customer check-in.

• Manage high-volume point-of-sale (POS) registers, organize cash drawers, and assist with daily financial reconciliation logs.

• Coordinate with the internal operations, catering, and party hosting teams to maintain a smooth visitor flow.

Ideal Candidate Profile

• Education: High School Diploma or equivalent credential.

• Core Aptitudes: High-energy personality, exceptional guest relation skills, and the capacity to multitask within a vibrant, fast-paced recreation facility.

• Technical & Cash Mastery: Comfort operating digital ticketing software, reservation databases, and secure retail point-of-sale systems.

• Communication Style: Dynamic, clear verbal expression to effectively pitch memberships and resolve customer inquiries in person, over the phone, or via email.

Value Proposition

• Full-time employment within a leading, high-energy indoor entertainment and hospitality venue in Dubai

• Consistent, team-oriented work environment with a focus on active public engagement

• Full corporate training on entertainment operations, POS systems, and sales conversion tactics

How to Apply

Submit your updated CV and cover letter directly to the recruitment coordinator: [email protected]