Walk-in Interview – Call Center Agent

Call Center Agent, Customer Service
Dubai, United Arab Emirates
2 July 2026
Full Time

Job Overview

  • Date Posted
    2 July 2026
  • Location
    Dubai, United Arab Emirates
  • Expiration date
    3 July 2026
  • Experience
    1 Year
  • Gender
    Both
  • Qualification
    Diploma
  • Career Level
    Mid - Level

Job Description

Job Title: Walk-in Interview – Call Center Agent

Company: Unspecified Trading Company

Location: Sheikh Zayed Road, Dubai, UAE

Employment Type: Full‑time

Salary: AED 1 to 5,000 per month (plus commissions and performance bonuses)

Experience Required: Minimum 1–2 Years of Experience in a Sales, Call Center, or Similar Role (Preferably in Trading or Retail)

Role Overview

A growing firm in a dynamic trading environment is looking for a professional and customer-focused Call Center Agent to join its team at its Dubai offices. The role focuses on handling client interactions efficiently, responding to inquiries via phone and face-to-face communication, and providing detailed information regarding corporate services and policies to ensure customer satisfaction.

Primary Accountabilities

  • Respond promptly to incoming customer inquiries through telephonic channels and face-to-face interactions.

  • Provide clear, detailed information regarding corporate services, workflows, and internal company policies.

  • Conduct regular customer follow-ups to ensure comprehensive issue resolution and client satisfaction.

  • Build and sustain strong, professional relationships with clients to encourage repeat business and direct referrals.

  • Maintain clean system logs of client communications using internal customer service tracking tools.

Core Competencies

  • Experience Profile: 1–2 years of working background inside a sales desk, call center environment, or retail customer support space.

  • Communication Skills: Mandatory fluency in professional English; additional languages are considered an asset.

  • Technical Aptitude: Practical proficiency using standard Microsoft Office applications (Word, Excel) and basic customer service tools.

  • Interpersonal Traits: Strong problem-solving capabilities, a positive attitude, and a distinctly customer-oriented mindset under pressure.

What We Offer

  • Base salary plus an incentive framework consisting of sales commissions and performance bonuses

  • Regulatory employment visa and medical health insurance coverage

  • Structured operational hours: 9:00 AM – 6:00 PM with 2 days off per week

  • Clear pathways for professional career growth within a supportive workplace

Walk-in Interview Details

  • Dates: 2nd July to 3rd July 2026

  • Timings: 10:00 AM – 12:30 PM and 1:30 PM – 4:00 PM

  • Location: Office 3907, Latifa Tower, Sheikh Zayed Road, Dubai (Conveniently located near the Emirates Towers Metro Station).

  • Required Documentation: Please bring an updated physical copy of your CV for immediate evaluation.

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