Customer Service Coordinator

Job Description

Job Title: Customer Service Coordinator

Company: Millennium Health LLC (via Timeline Optimization Group)

Location: United States (Remote)

Employment Type: Full‑time

Salary: $17.00 – $19.00 per hour

Experience Required: 1+ year of general administrative or clerical experience

Position Profile

Millennium Health LLC, a premier specialty laboratory provider, has an opening for a Customer Service Coordinator to deliver high-quality administrative and logistical backing to its remote support team. The role coordinates cross-functional communications, updates secure laboratory information platforms, monitors service-level case queues, and processes laboratory supply logistics while strictly maintaining HIPAA data privacy standards.

Main Duties

• Supply comprehensive administrative and clerical aid to department personnel and service leaders.

• Organize and file incoming digital patient files, faxes, and account notifications, maintaining impeccable records.

• Manage workflow distribution channels by filtering incoming emails, tracking voicemails, and handling provider service cases.

• Process provider supply orders, organize UPS/FedEx logistical collection requests, and execute official report redactions.

• Perform routine monthly order validation checks and maintain updated accounts within internal CRM and database platforms.

Ideal Candidate Profile

• Education: High School Diploma is required.

• Technical Frameworks: Functional navigation of Microsoft Office platforms (Word, Excel, PowerPoint, Outlook); previous exposure to Salesforce.com systems is heavily preferred.

• Regulatory Compliance: Clear understanding of HIPAA privacy regulations, cybersecurity best practices, and secure medical data management.

• Core Aptitudes: Excellent text-based and verbal communication traits, a team-centric approach to problem-solving, and the capacity to meet strict administrative deadlines.

Value Proposition

• Fully remote office footprint providing flexible work execution within the United States

• Comprehensive health coverage solutions spanning medical, dental, and vision insurance options

• Corporate 401(k) retirement portfolio configuration featuring a dedicated company matching contribution

• Paid Time Off (PTO), standard corporate holiday leaves, tuition assistance programs, and mental health care resources

How to Apply

Forward your application details and professional background directly through the recruitment channel: Being Application